Frequently Asked Questions

1. How do I place an order?

To place an order, simply browse our product categories, select the items you want, and click "Add to Cart." Once you're ready, proceed to checkout, enter your shipping details, and choose your preferred payment method.

2. Can I return or exchange my order?

Yes! We offer easy returns and exchanges. You can return or exchange your product within 14 days of receiving it. If there’s any defect, you can return or exchange it within 30 days for a full refund.

3. Do you offer gift wrapping?

Yes, we provide gift wrapping for all products. Your gift will arrive beautifully wrapped and ready to be presented.

4. How much is shipping?

Shipping fees depend on your location. The exact cost will be displayed during the checkout process before you confirm your order.

5. How long will delivery take?

Delivery time depends on your location. Generally, it takes 3-7 business days for domestic orders. International deliveries may take longer depending on the destination.

6. Is payment secure?

Yes, all payments on our website are fully secure. We use trusted payment gateways and encryption methods to protect your payment information.

7. How can I contact customer service?

You can reach our customer service team by emailing us at info@yamagifts.com by filling out the contact form on our website, or you can contact us directly on WhatsApp at [Your WhatsApp Number]. We’ll respond as quickly as possible!

Couldn't find your answer?

We're here to help, If you couldn't find the information you were looking for, please reach out to us directly. Our team is eager to assist you.